Refund and Return Policy

At Wicked Wicks Co, we take pride in creating each and every candle with care and attention to detail. Our candles are made, labeled, and packaged by hand, ensuring a unique and high-quality product. However, due to the handmade nature of our candles, tiny imperfections may occur. Please note that we do not accept any returns or exchanges for these small imperfections. We believe that these imperfections are part of the charm and character of our handmade candles. We strive to provide accurate product descriptions and images on our website to give you a clear understanding of what to expect.

Once your order has been shipped, it is USPS responsibility to ensure its safe delivery. We are not liable for any damaged, lost, or stolen packages. We recommend keeping a close eye on the tracking information provided and contacting the shipping carrier directly for any delivery issues.

If you have any concerns or questions about your order, please feel free to reach out to our customer service team at info@wickedwicksco.com. We are here to assist you and will do our best to address any issues that may arise. Thank you for choosing Wicked Wicks Co. We appreciate your understanding and support of our handmade products.

 

Order Cancellation Policy:

At this time orders cannot be canceled after they have been placed.